Fraudulent Phone Calls

Doylestown Health recently learned several local residents have received fraudulent phone calls that appear to come from Doylestown Hospital. The caller then attempts to sell a service or product like insurance or credit cards.

This is a devious practice known as "caller ID spoofing." The caller uses another person's or organization's name to disguise his or her identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity.

No one from Doylestown Health will ever make an unsolicited call or try to sell an insurance policy or credit card. Caller ID spoofing is a scam. If you answer a call from any source and suspect the caller is not legitimate, hang up immediately. Never give or verify your personal information over the phone – or in emails that you don't initiate.

Doylestown Health is actively cooperating with law enforcement to investigate the reported cases of caller ID spoofing. If you receive a call and you suspect caller ID information has been falsified, you can file a complaint with the PA Attorney General's Office or call 1-800-441-2555 (Bureau of Consumer Protection).