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What to Expect When You Arrive

What to Expect When You Arrive at the Emergency Department

Doylestown Health is here to assist you in a medical emergency. If you are preparing for a visit to the Emergency Department, here is what to expect:

Triage

An experienced staff member personally greets patients who enter the Emergency Department and evaluates the patient’s level of medical need immediately using standardized triage criteria.

Triage criteria is used to swiftly and accurately categorize patients into severity groups, particularly during busy periods. This ensures that the most critically ill or injured patients are seen as quickly as possible.

Patients who cannot safely wait until a space in the clinical area becomes available are taken to a critical care area. Patients with non-life-threatening conditions are treated in the Minor Acute Care Unit (MACU), where the goal is to have the patient diagnosed, treated and discharged as quickly as possible.

Emergency Department Features

The Emergency Department is designed to enhance every aspect of the patient care experience, with an emphasis on positive outcomes, safety and comfort. The clinical area features the latest technologies that complement our experienced and dedicated emergency physicians, nurses and other health care providers.

  • Dedicated, advanced emergency technology that includes a low-dose CT scanner and all-digital X-ray technology to ensure quick access to diagnostic services
  • Thirty-nine private treatment rooms, each with a private bathroom, flat screen TV and wireless Internet access and space to accommodate family members
  • Specialized pediatric and critical care rooms
  • Separate waiting rooms for children and their families
  • An emphasis on infection prevention, with an experienced around-the-clock housekeeping team
  • Specially equipped to treat victims of sexual assault or domestic abuse, and to handle hazardous materials incidents

Calm and Beauty

Studies show that a calm, peaceful environment can positively affect patient outcomes. Doylestown Health takes our patient's emotional well-being seriously, which is reflected in the thoughtful design of the Emergency Room, including the placement of seating, the intensity of the lighting and the art work displayed throughout the area.

Many generous donors and artists are responsible for the collection of landscape paintings, and glass and tile works featured in the Emergency Department waiting rooms and hallways.

Emergency Department Art Work

Thanks to the many generous donors who have provided works for the collection, the halls of the Emergency Room resonate with natural beauty and serenity. Many of the scenes should be familiar to our Bucks County neighbors.

Peter Pan, by Bill Osler & Joyce Vollmer

Major Donor Recognition Wall, Mural Artwork: River Reverie, by Karen Singer

Beautiful Bucks County scenes by local artists create the Thompson Organization ER Art Gallery.

Peter Pan, by Bill Osler & Joyce Vollmer

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Dial 9-1-1 in an Emergency or contact Doylestown Health's Emergency Department at 215.345.2280.