It is the policy of Doylestown Health Home Care to discuss insurance coverage and financial obligations with each patient prior to the initiation of home care services and at the time that the level of insurance coverage changes. It is not possible to predict the exact cost of services and the amount of coverage from insurance programs; however, it is our intention to provide the patient and family with as clear an idea as possible. A copy of the insurance information obtained by our department from the patient's insurance carrier will be given to the patient at the time of admission.
Most of these services are covered by private insurance plans, major medical insurance, HMOs, Medicare and Medical Assistance. We provide these services without regard to race, color, religion, age, sex, national origin, physical or mental handicap, sexual orientation, or even ability to pay. We review insurance coverage and make every attempt to provide patients with information regarding copays and deductibles.
Most of the services provided by Doylestown Health Home Care are covered by most of the major insurance carriers. All patients are encouraged to contact the Visiting Nurse Business Office at 215.345.2202 with any questions regarding insurance coverage or the charges for our services.
You may wish to discuss payment terms or alternate funding arrangements with the Doylestown Health Home Care office, at 215.345.2202. A social worker is available to assist in this process.
Blue Cross, Commercial Policies and Managed Care
Blue Cross has a variety of plans that vary in their level of coverage for home care and other services. Commercial policies and HMOs are all quite distinct in their policies. Issues of insurance coverage, deductibility, and co-payment will be discussed with the patient and family members by the referral nurse prior to beginning home care services.
Medicare + Choice Plans (Managed Care Medicare)
Medicare offers managed care plans through various insurers. Blue Cross Personal Choice 65 and Blue Cross Keystone 65 are examples of Medicare + Choice plans. Many of these plans have co-payments for home care services. Also, Medicare requires us to provide each beneficiary with information prior to discharge about how to appeal a coverage decision. The form you will sign prior to discharge is included in this folder for your review.
Change of Insurance Coverage
It is your responsibility to notify the Home Care Department if there is any change in your insurance coverage. Should you not notify us of changes, or if the information you provide is incorrect, you will be billed directly for the services provided.