Patient Policies & Notices

Terms of Service

Welcome to the Doylestown Health website. This site is owned and operated by Doylestown Hospital in Doylestown, PA. By using this site, you agree to accept these Terms of Service. Doylestown Health reserves the right to change the Terms of Service at any time without notice to our visitors or subscribers, so please check back periodically to learn about such changes.

Legal Disclaimer

Doylestown Health provides health-related information on this site for educational purposes only. The information provided through this site is not intended nor should it be used to diagnose or treat a health problem or a disease, and it is not a substitute for professional medical care. If you have or suspect you may have a health problem, you should consult a doctor or other health care provider. If you are having any health emergency, dial 911 or go to the nearest emergency department. Nothing on this website is intended as a recommendation or endorsement of any specific tests, products, procedures, companies, opinions, or other information that may be mentioned on the website. The health information provided on this site does not replace the relationship that exists between you and your physician or other health care provider.

Privacy Policy

Please note that any information you supply via the Doylestown Health website is covered by the terms of the Privacy Policy.

Security & Liability

The materials on Doylestown Health's website are provided "as is". Doylestown Health makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Doylestown Health does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Doylestown Health will not be liable for any claim, suit, loss or damage arising out of or in connection with the use of the website. Doylestown Health makes no warranty that the functionality of the website will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Correct Information

The materials appearing on Doylestown Health's website could include technical, typographical, or photographic errors. Doylestown Health does not warrant that any of the materials on its website are accurate, complete, or current. Doylestown Health may make changes to the materials contained on its website at any time without notice.

External Sites

The Doylestown Health website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

Social Media and Blog Commenting

We encourage your comments on Doylestown Health's various social media channels and blogs, and hope you will join in discussions.

Governing Law

Any claim relating to Doylestown Health's website shall be governed by the laws of the Commonwealth of Pennsylvania without regard to its conflict of law provisions.

Contact Us

If you have questions about this website or these Terms and Conditions, you may contact us at:

Doylestown Hospital
595 West State Street
Doylestown, PA 18901

Or send a message at our Contact Us page.

Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights Summarized

You have the right to:

• Get a copy of your paper or electronic medical record
• Correct your paper or electronic medical record
• Request confidential communication
• Ask us to limit the information we share
• Get a list of those with whom we've shared your information (for certain purposes)
• Get a copy of this privacy notice
• Choose someone to act for you
• File a complaint if you believe your privacy rights have been violated

Your Choices Summarized

You have choices about the way we use and share information as we:

• Tell family and friends about your condition
• Provide disaster relief
• Include you in a hospital directory
• Raise funds

Our Uses and Disclosures Summarized

We may use and share your information to:

• Treat you
• Run our organization
• Bill for your services
• Help with public health and safety issues
• Do research
• Comply with the law
• Respond to organ and tissue donation requests
• Work with medical examiners or funeral directors
• Address workers' compensation, law enforcement, and other government requests
• Respond to lawsuits and legal actions

Your Rights in More Detail

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities.

Get an electronic or paper copy of your medical record

• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

• You can ask us to correct health information that you think is incorrect or incomplete. Ask us how to do this.
• We may say "no" to your request, but we'll tell you why and what your options are, in writing, within 60 days.

Request confidential communications

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
• We will say "yes" to all reasonable requests.

Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.
• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information with your health insurer. We will say "yes" unless a law or other requirement compels us to share that information.

Get a list of those with whom we’ve shared information

• You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, with whom we shared it, and why.
• We will include all disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

• You can complain if you feel we have violated your rights by contacting Doylestown Health's Privacy Officer at 595 West State, Doylestown, PA 18901 or by calling 215.345.2424.
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to the following Regional Office: Regional Manager, Office for Civil Rights 150 S. Independence Mall West Suite 372, Public Ledger Building Philadelphia, PA 19106-9111. Main Line: 800.368.1019 Fax: 215.861.4431, or online at: www.hhs.gov/ocr/privacy/hipaa/complaints/.
• We will not retaliate against you for filing a complaint.

Your Choices in More Detail

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to, or not to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, or if we think it is in your best interest, we may go ahead and share your information. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

Marketing (as defined by law):

• We must obtain your written authorization for most uses and disclosures of health information.
• We will never sell your health information.

Fundraising:

• We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures in More Detail

How do we typically use or share your health information?

To treat you

We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.

To run our organization

We can use and share your health information to run our health system, improve your care, and contact you when necessary.
Example: We can use your health information to manage and coordinate your treatment and services.

Billing for our services

We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can, and sometimes must, share health information about you for certain situations such as:

• Preventing disease
• Helping with product recalls
• Reporting adverse reactions to medications
• Reporting suspected abuse, neglect, or domestic violence
• Preventing or reducing a serious threat to anyone’s health or safety

Research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Address workers' compensation, law enforcement, and other government requests

We can, and sometimes must, use or share your health information:

• For workers' compensation claims
• For law enforcement purposes or with a law enforcement official
• With health oversight agencies for activities authorized by law
• For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share your health information in response to a court or administrative order, or in response to a subpoena.

Health Information Exchanges

Doylestown Hospital participates in various health information exchanges where we disclose your health information, as permitted by law, to other health care providers for your treatment, or for payment or other health care operations purposes.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the privacy practices described in this notice and either give you a copy or make it available to you.
• We will not use or share your information other than as described here unless you tell us we can, in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

Changes to this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, posted throughout our health system, and on our web site.

Download a printable version of Doylestown Health's HIPAA Notice of Privacy Practices

Effective Date: December 2019

Doylestown Hospital maintains strictly enforced rules on access to your personal information as a patient. These rules on confidentiality apply to every patient at Doylestown Hospital at all times.

Beyond this level, we are prepared to offer you the option of being designated "anonymous" which means, among other things, that your name will not appear on any list at the hospital information desk, mail and flowers cannot be delivered, and a sign on your door will direct visitors to the nursing station. If you are planning a hospital admission and wish to explore this option, please discuss it with the pre-admission nurse.

As a patient of this hospital, or as a family member or guardian of a patient at this hospital, we want you to know the rights you have under federal and Pennsylvania state law as soon as possible in your hospital stay. We are committed to honoring your rights, and want you to know that by taking an active role in your health care, you can help your hospital caregivers meet your needs as a patient or family member. That is why we ask that you and your family share with us certain responsibilities.

Your Rights

As a patient you or your legally responsible party, have the right to receive care without discrimination due to age, sex, race, color, religion, sexual orientation, income, education, national origin, ancestry, marital status, culture, language, disability, gender identity, or who will pay your bill. As our patient, you have the right to safe, respectful, and dignified care at all times. You will receive services and care that are medically suggested and within the hospital’s services, its stated mission, and required law and regulation.

Communication

You have the right to:

• Designate a support person, if needed, to act on your behalf to assert and protect your patient rights.
• Have a family member, another person that you choose, or your doctor notified when you are admitted to the hospital.
• Receive information in a way that you understand. This includes interpretation and translation, free of charge, in the language you prefer for talking about your health care. This also includes providing you with needed help if you have vision, speech, hearing, or cognitive impairments.
• Designate a support person, if needed, to act on your behalf to assert and protect your patient rights.

Informed Decisions

You have the right to:

• Receive information about your current health, care, outcomes, recovery, ongoing health care needs, and future health status in terms that you understand.
• Be informed about proposed care options including the risks and benefits, other care options, what could happen without care, and the outcome(s) of any medical care provided, including any outcomes that were not expected. You may need to sign your name before the start of any procedure and/or care. “Informed consent” is not required in the case of an emergency.
• Be involved in all aspects of your care and to take part in decisions about your care.
• Make choices about your care based on your own spiritual and personal values.
• Request care. This right does not mean you can demand care or services that are not medically needed.
• Refuse any care, therapy, drug, or procedure against the medical advice of a doctor. There may be times that care must be provided based on the law.
• Expect the hospital to get your permission before taking photos, recording, or filming you, if the purpose is for something other than patient identification, care, diagnosis, or therapy.
• Decide to take part or not take part in research or clinical trials for your condition, or donor programs, that may be suggested by your doctor. Your participation in such care is voluntary, and written permission must be obtained from you or your legal representative before you participate. A decision to not take part in research or clinical trials will not affect your right to receive care.

Visitation

You have the right to:

• Decide if you want visitors or not while you are here.
• The hospital may need to limit visitors to better care for you or other patients.
• Designate those persons who can visit you during your stay.
• These individuals do not need to be legally related to you.
• Designate a support person who may determine who can visit you if you become incapacitated.

Advance Directives

You have the right to:

• Create advance directives, which are legal papers that allow you to decide now what you want to happen if you are no longer healthy enough to make decisions about your care. You have the right to have hospital staff comply with these directives.
• Ask about and discuss the ethics of your care, including resolving any conflicts that might arise such as, deciding against, withholding, or withdrawing life-sustaining care.

Care Planning

You have the right to:

• Receive a medical screening exam to determine treatment.
• Participate in the care that you receive in the hospital.
• Receive instructions on follow-up care and participate in decisions about your plan of care after you are out of the hospital.
• Receive a prompt and safe transfer to the care of others when this hospital is not able to meet your request or need for care or service. You have the right to know why a transfer to another health care facility might be required, as well as learning about other options for care. The hospital cannot transfer you to another hospital unless that hospital has agreed to accept you.

Care Delivery

You have the right to:

• Expect emergency procedures to be implemented without unnecessary delay.
• Receive care in a safe setting free from any form of abuse, harassment, and neglect.
• Receive kind, respectful, safe, quality care delivered by skilled staff.
• Know the names of doctors and nurses providing care to you and the names and roles of other health care workers and staff that are caring for you.
• Request a consultation by another health care provider.
• Receive proper assessment and management of pain, including the right to request or reject any or all options to relieve pain.
• Receive care free from restraints or seclusion unless necessary to provide medical, surgical, or behavioral health care.
• Receive efficient and quality care with high professional standards that are continually maintained and reviewed.

Privacy and Confidentiality

You have the right to:

• Limit who knows about your being in the hospital.
• Be interviewed, examined, and discuss your care in places designed to protect your privacy.
• Be advised why certain people are present and to ask others to leave during sensitive talks or procedures.
• Expect all communications and records related to care, including who is paying for your care, to be treated as private.
• Receive written notice that explains how your personal health information will be used and shared with other health care professionals involved in your care.
• Review and request copies of your medical record unless restricted for medical or legal reasons.

Hospital Bills

You have the right to:

• Review, obtain, request, and receive a detailed explanation of your hospital charges and bills.
• Receive information and counseling on ways to help pay for the hospital bill.
• Request information about any business or financial arrangements that may impact your care.

Please feel free to ask questions about any of these rights that you do not understand. If you have questions about these rights, please discuss them with your doctor or nurse or the hospital’s Patient Relations Department. You will receive a personal response.

Complaints, Concerns, and Questions

You and your family/guardian have the right to:

• Tell hospital staff about your concerns or complaints regarding your care. This will not affect your future care.
• Seek review of quality of care concerns, coverage decisions, and concerns about your discharge.
• Expect a timely response to your complaint or grievance from the hospital. Complaints or grievances may be made in writing, by phone, or in person. The hospital has a duty to respond to these complaints or grievances in a manner that you can understand. To share your concerns with the hospital, please contact the hospital’s Patient Relations Department.
• The Pennsylvania Department of Health is also available to assist you with any questions or concerns about your hospital care.

You can reach the Department of Health by calling (800) 254-5164 or writing:

Acute and Ambulatory Care Services
Pennsylvania Department of Health
Room 532, Health and Welfare Building
625 Forster Street
Harrisburg, PA 17120

You may also contact The Joint Commission, a hospital accreditation organization at:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

www.jointcommission.org

 (Resources>Patient Safety Topics>Report a Patient Safety Concern or Complaint)

Patient Valuables

Doylestown Hospital encourages patients to send personal effects and valuables home with family/friends. The hospital will not accept responsibility, nor reimburse for misplaced, lost, or damaged valuables. All personal aid items such as dentures, hearing aids, glasses, etc., are the responsibility of the patient and/or family. Patients have the opportunity to place valuables in the hospital safe by reaching out to the nurse or contacting Security directly. If the patient is not able to make this decision and has no representative, the nurse will contact Security to have the item(s) placed in the safe. Security can be reached at 215.345.2851.

Your Responsibilities

As a patient, family member, or guardian, you have the right to know all hospital rules and what we expect of you during your hospital stay.

Provide Information

As a patient, family member, or guardian, we ask that you:

• Provide accurate and complete information about current health care problems, past illnesses, hospitalizations, medications, and other matters relating to your health.
• Report any condition that puts you at risk (for example, allergies or hearing problems).
• Report unexpected changes in your condition to the health care professionals taking care of you.
• Provide a copy of your Advance Directive, Living Will, Durable Power of Attorney for health care, and any organ/ tissue donation permissions to the health care professionals taking care of you.
• Tell us who, if any, visitors you want during your stay.

Respect and Consideration

As a patient, family member, or guardian, we ask that you:

• Recognize and respect the rights of other patients, families, and staff. Threats, violence, or harassment of other patients and hospital staff will not be tolerated.
• Comply with the hospital’s no smoking policy.
• Refrain from conducting any illegal activity on hospital property. If such activity occurs, the hospital will report it to the police.

Safety

As a patient, family member, or guardian, we ask that you:

• Promote your own safety by becoming an active, involved, and informed member of your health care team.
• Ask questions if you are concerned about your health or safety.
• Make sure your doctor knows the site/side of the body that will be operated on before a procedure.
• Remind staff to check your identification before medications are given, blood/blood products are administered, blood samples are taken, or before any procedure.
• Remind caregivers to wash their hands before taking care of you.
• Be informed about which medications you are taking and why you are taking them.
• Ask all hospital staff to identify themselves.

Refusing Care

As a patient:

• You are responsible for your actions if you refuse care or do not follow care instructions. 

Charges

As a patient:

• You are responsible for paying for the health care that you received as promptly as possible. 

Cooperation

As a patient:

• You are expected to follow the care plans suggested by the health care professionals caring for you while in the hospital.
• You should work with your health care professionals to develop a plan that you will be able to follow while in the hospital and after you leave the hospital.

Download Patient Rights and Responsibilities

Patient safety in a health care institution is a serious and important topic. A hospital environment cannot be healing unless it is, first and foremost, safe. Doylestown Hospital is totally committed to ensuring patient safety while providing the highest quality care. To oversee this effort, Doylestown Hospital assembled the Improving Systems Leadership Team (ISLT), comprised of senior administrators and key physicians from all areas of the hospital. The ISLT is charged with designing and redesigning systems so that the best care is consistently delivered.

First, the ISLT identifies an area where a system or procedure may need to be changed or updated based upon the newest standards of care. The group then exhaustively evaluates the scientific evidence concerning each proposed improvement or standard. If sound scientific data exist and team consensus supports the improvements, the ISLT directs another group, the Improving Systems Implementation Team, to make it happen. Examples of projects undertaken by the ISLT include standardizing care for patients with congestive heart failure; developing a protocol to precisely determine when patients using ventilators are ready to breathe on their own; and introducing a new care management system to help patients move seamlessly through the system from admission to discharge.

Doylestown Hospital is committed to providing a responsive healing environment to our patients and their families. We are passionately interested in creating an environment of safety for all who receive care at our facility. As we strive to continuously improve the quality of care you receive while a patient here, we also need your help to make sure you and your family are as safe as possible.

When you come to the Hospital, it is always best to bring some one with you

Bring a list of all the medications you take. This should include the dosage and frequency of prescription medications and over the counter medications. Doylestown Hospital provides a Printable Medication Form that you can use.

Doylestown associates, before giving you medications or performing any tests on you, will ask you your name and birth date. It is critical that we ask this information of you before every test and before every time we give you medication.

Information during your visit:

Bring with you to the hospital any documents that will assist in your care. If you have an advance directive or a living will, please bring it to the hospital and share it with your admission nurse.

Always request assistance when you are getting out of bed.

Caregivers are to wash their hands or use alcohol hand rinse before and after they care for you.

Know your caregiver. Your caregiver will introduce himself or herself to you and tell you their name and their position.

If something does not feel right to you, feel free to talk with your caregiver or supervisor. If you are not satisfied with something, you may ask for the Manager of the Department.

When it is time for you to leave the hospital at discharge, it is best to have a family member or friend with you. Make sure that you understand all the discharge instructions and medications that you are to take upon discharge.

Other Helpful Websites

Institute of Healthcare Improvement

Doylestown Health strives to provide the highest quality of care and services to our patients. If you have any concerns about patient care and safety in the Doylestown Hospital or other Doylestown Health locations, please contact the management in the care area, or hospital administration at 215.345.2200.

If your concerns cannot be resolved through Doylestown Health, you may file a formal grievance through your insurance provider, or the Department of Health:

Pennsylvania Department of Health
Acute and Ambulatory Care Services
P.O. Box 90
Harrisburg, Pennsylvania 17108-0090
1.800.254.5164

Doylestown Hospital is accredited by The Joint Commission (TJC). If you have concerns that cannot be resolved through the hospital, you may contact the Joint Commission by one of the following:

• On The Joint Commission website, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
• By fax to 630.792.5636.
• By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

Doylestown Health respects each individual's right to privacy. This Website Privacy Policy is designed to help you understand how Doylestown Health collects, uses and safeguards any personal information you provide.

Information We Collect

We do not collect any personally identifiable information unless you to choose to provide it. Personally identifiable information may include your name, address, social security number, email address or phone number. Information that you submit through the Contact Us form, event registration or other forms is shared only with the appropriate staff within Doylestown Hospital who need this information to fulfill the request. For some services, we may request information about background, occupation, demographics, and interests.

Non-personal information may also be collected when you interact with the site. This information may include the type of browser or operating system.

Collecting aggregate information online to provide better web experiences and service offerings

To ensure relevant and valuable web and digital experiences for our visitors, we collect information with third-party web analytics software. In some instances, we may use Google Analytics, HotJar, or other analytics platforms, which use cookies and related technologies to collect and analyze information about use of the Services and report in aggregate (not individually) on demographics, activities, preferences, and trends. This service may also collect information regarding the use of other websites, apps, and online resources.

You can learn about Google's practices at https://policies.google.com/technologies/partner-sites and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Information on HotJar’s privacy policy and terms of use is available at: https://www.hotjar.com/legal/policies/privacy/. 
To learn more about internet privacy visit: https://consumer.ftc.gov/articles/how-protect-your-privacy-online.

Cookies

A "cookie" is a small text file placed on your computer. The cookie collects information about your website interaction, such as if you are a return visitor to the website. Cookies allow us to enhance the overall experience while on our site. Cookie information is used in the aggregate to understand how visitors are interacting with the website.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

IP Address

We may use your IP address to identify your general location. The data is used in the aggregate to understand different visitor locations.

Web Beacons

Web beacons (or pixel tags) are small images that are embedded on a web page or email. Web beacons are used to track activity on a web page or email. They are most often used to identify if a web page or email has been viewed. Web beacons work in conjunction with cookies.

How We Use Collected Information

We use personal information to fulfill online requests and process credit card information. The information that is collected may be used to improve the Doylestown Hospital website. Information will be used in the aggregate to personalize the website experience so that relevant services and resources are displayed.

We do not sell, trade, or rent personal information about website visitors.

Email

At times, we will request personal information from you to send relevant materials and information via email.

We have taken reasonable steps to ensure the integrity, confidentiality, and security of personally identifiable information that you may provide. By stating that you are interested in receiving health system and health-related emails, you acknowledge that email is not necessarily secure from interception and we cannot guarantee the security or confidentiality of such transmissions.

Online Advertising

Cookies, web beacons and other technologies are used by third-party ad networks. To learn more about the ad networks and how to opt-out, please visit: http://www.networkadvertising.org/choices

Third Party Vendors

Our third party vendors have agreed not to use or disclose your personal information except to help us provide the services.

Some components to our website use forms in which provide contact information (like your name, address, and email address) so you can ask questions, receive information, and register for classes or events, etc. We use your personal information when it will be important for us to contact you regarding new services, programs, or physicians and special events we think you may find valuable in managing your health and wellness needs.

We may provide third parties with aggregate analytics about visitors, traffic patterns and other relevant site information.

How We Safeguard Your Information

When transmitting very sensitive information, we use encryption protocols, such as the Secure Socket Layer (SSL) protocol. You can determine if a page is secure by looking at the closed lock icon near the URL in your browser or you can look for "https" in the beginning of the URL.

Choice/Opt Out

We provide you the option to opt-out of receiving newsletter or promotional communications. You may opt-out by following the instructions on the newsletters or communications or by emailing us at ContactDH@dh.org. Please include the following information:

1. Your full name
2. Your email address(es)
3. Optional: Which email(s)/newsletter(s) you wish to be unsubscribed.

We will process your requests within one business day.

Changes to This Policy

Doylestown Hospital reserves the right to change the Website Privacy Policy without notice; please review periodically to stay informed.

Consent

By using Doylestown Hospital's website, you agree to accept the terms of this Website Privacy Policy and our use of the information described above.

Contact Us

If you have any questions about this Website Privacy Policy, please contact us at:

Doylestown Hospital
595 West State Street
Doylestown, PA 18901

Or send a message at our Contact Us page.

Sites sponsored by Doylestown Health, such as its blog, social media sites (including Facebook, Twitter, Pinterest, Instagram and YouTube) welcome and encourage participation from patients, caregivers, professionals and others. To promote respectful discussion within these forums, we request that you be courteous and avoid comments that are profane, obscene, offensive, sexually explicit, inappropriate, inflammatory or otherwise objectionable or inaccurate.

Comments and questions are welcome. Please understand that we cannot respond to every comment, and that we will not offer medical advice, diagnosis or treatment via the Internet. If you have a question about your specific medical condition, please contact your doctor or other qualified healthcare professional. If you are in the United States and believe you are experiencing a medical emergency, please call 911.

Doylestown Health reserves the right to edit or delete any comments or content deemed inappropriate. The following types of comments or content will be deleted by administrators:

• Comments that include first and last names, locations or other personal or patient information
• Comments that include blatant profanity, obscenities or are offensive in nature, sexually explicit, inappropriate, inflammatory or otherwise objectionable or inaccurate.
• Comments that are chain letters, off topic, posted multiple times or SPAM.
• Comments that advertise or solicit a business or service.

For the privacy of users and their families, please be advised that all postings to the Doylestown Health sponsored sites will be publicly available on the Internet and therefore accessible by the public. Please consider how much personal information to share, with the understanding that this information may be linked to your name and published on the Internet.

Links to other websites from Doylestown Health sponsored sites are provided as a service to readers and do not constitute endorsement of those sites, and as such Doylestown Health is not responsible for the content of external websites.

By posting content to any of Doylestown Health’s sponsored sites, you understand and acknowledge that this information is available to the public. Please note that other participants may use your posted information beyond the control of Doylestown Health. If you do not wish to have the information you have made available via this site used, published, copied and/or reprinted, please do not post on these sponsored sites.

Collaborative Mission

Doylestown Health collaborates with its partners to promote community wellness and innovation in healthcare.

Doylestown Health system partners include the Medical Staff, Home Health and Hospice, Urgent Care, and specific non-profit community organizations with similar goals to improve health and wellness for all members of the community, and beyond.

Consequently, Doylestown Health will seek relationships through social media with like-minded organizations – local, regional and national – whose focus is wellness and healthcare. The hospital will also partner with business, government and municipal partners in activities designed to promote health and wellness.

Doylestown Health will at no time participate in fundraising activities that are not directly linked to approved hospital charities or hospital supported organizations.