Billing and Finance

To mail your payment to us or send correspondence:

Doylestown Hospital
Billing Department
595 West State Street
Doylestown, PA 18901

Patient Billing Inquiries:

• Doylestown Health Physicians (VIAA) Billing: 267.370.5285
• Anesthesia Physician Billing: 800.242.1131 ext 4317
• Emergency Physician Billing – Intersect Billing Solution: 888.556.7154
• Pathology Physician Billing - Jefferson University Physicians: 215.955.1042
• Radiology Physician Billing - MSN: 800.666.1816

To contact the Hospital Billing Department, please call 215.345.2182.

Price Transparency

We are committed to providing current and prospective patients pricing information for healthcare services so they can better understand their financial responsibility.

With more people beginning to shop for price and quality of healthcare services, we offer a Pricing Hotline to help prospective patients make informed healthcare purchasing decisions.

• Request an Estimate
• Employee Health Price Transparency (machine readable)

Pricing Hotline

For inquiries, call 215.918.5515 and leave a message with your name, insurance number and the procedure or service. A Doylestown Hospital associate will respond within one business day.

Please note: Pricing information provided is an estimate, not the actual charge. There may be additional charges related to physician, laboratory and pathology, anesthesia and pharmaceutical costs that may be independent of the Hospital.

Chargemaster Information

We are providing links to its list of "standard charges" for inpatient and outpatient services in compliance with CMS Rule 1694-F. The charges are valid as of July 1, 2024 and are subject to change.

Doylestown Hospital has not substantially changed its standard charges for 10 years, except for pharmacy charges, the pricing of which suppliers change frequently such that there is no consistent standard charge.

No-one pays these specific charges, including uninsured patients and those who pay their own costs out-of-pocket. Medicare and virtually all other health insurance companies pay inpatient and outpatient costs based on various fee schedules, and their policies have different requirements for deductibles and co-payments or coinsurance.

Contact your health insurer to determine what your out-of-pocket costs are for services at Doylestown Hospital. Your insurer might be willing to give you comparative costs for other hospitals in the area.

• Doylestown Hospital Standard Charges 

Doylestown Hospital's pricing hotline: 215.918.5515, is designed to assist patients understand and estimate of their specific out-of-pocket costs depending on their insurer, insurance coverage, deductible and copayment or coinsurance, and medical condition.

Rights and Protections Against Surprise Medical Bills

• Your rights and protections against surprise medical bills (pdf)

We participate in most insurances and managed care plans. Please see our list of current health plans:

Doylestown Hospital Direct Contractual Relationships

• AETNA, HMO and PPO, (except Workers Comp and Auto), Aetna Leap, Aetna Medicare Advantage Doylestown Hospital is a Tier One Provider
• AETNA, Better Health, Inc. (Managed Medicaid – KIDS FIRST only)
• Allwell (PA Health & Wellness) Medicare Advantage
• AMBetter (PA Health & Wellness)
• Capitol Blue Cross
• CCN
• CIGNA (HMO & PPO)
• Cigna Health Springs Medicare Advantage
• Clover, Medicare Advantage
• Coventry\HealthAmerica\HealthAssurance\First Health
• Devon and Devon Premier
• Evercare
• Highmark Blue Cross (Includes Exchange Plans)
• Highmark Blue Cross (Includes Exchange Plans and Medicare Advantage)
• Horizon (NJ) Blue Cross, PPO, Managed Care, Medicare Advantage, Indemnity
• Humana Choice Care (Medicare) PPO
• Humana Medicare Advantage HMO
• Intergroup, PPO, Green Network
• Independence Blue Cross (Keystone, Personal Choice, Amerihealth HMO, PPO, TPA, Medicare Advantage Plans, Focus, Exchange Product Plans). Doylestown Hospital is a Tier One Provider for Independence Blue Cross.
• Jefferson Health Partners, Medicare Advantage and Medicaid Plans
• Keystone First (Managed Medicaid & Keystone Connect and Managed Medicare)
• MAMSI PPO
• Maxnet (PPONEXT)
• Medicare Traditional
• Medicaid Traditional Pennsylvania
• Multiplan PPO
• One Health Plan (Great West) HMO/PPO/POS
• Preferred Care PPO
• Private Health Care Systems
• Today's Options PPO
• Tricare
• United Health Care (Includes Medicare Advantage, Oxford, Evercare, Golden Rule, Mamsi, and Definity among others)
• UPMC Commercial, Medicare Advantage and Health Choices
• Valley Preferred
• VACCN Veterans Administration Insurance through United Health Care (Only with Referral)

Note: Tier One means that the Insurance Company has identified the Hospital as a low cost and cost efficient Hospital

Questions regarding insurance and managed care plans? Please call 215.345.2443

We recognize that patients and their families may need assistance in paying for services received due to insurance coverage or no insurance. If you do not have health insurance or are worried that your insurance may not cover your hospital bill in full, Doylestown Hospital is able to help guide you to financial assistance resources available.

State and Federal Medical Assistance Programs

If your income falls within the published federal poverty guidelines, you may be eligible for free healthcare insurance under a variety of different programs such as Medicaid and CHIP. The Patient Financial Services office at Doylestown Hospital has all of the forms you need with counselors available to help you complete the applications. Forms are also available online or by contacting the Pennsylvania Dept. of Public Welfare Helpline at 800.692.7462.

Ann Silverman Community Health Clinic

If you meet certain income requirements, you may qualify for free medical care, dental care and prescription medications through the Ann Silverman Community Health Clinic. The clinic provides care for eligible patients through the volunteer efforts and financial support of numerous healthcare providers, community members and Doylestown Hospital. Visit the Ann Silverman Community Health Clinic or call 215.345.2260 for more information.

HealthLink Dental Clinic

Bucks and Montgomery counties offers the HealthLink Dental Clinic located in Upper Southampton. HealthLink serves working, uninsured adults over 18 and provides dental care through a network of volunteer healthcare providers. To find out if you qualify, visit HealthLink Dental Clinic or call 215.364.4247.

Additional Financial Assistance Options

If you do not qualify for any of the free healthcare services listed above, there may be additional options to assist with your healthcare costs. Financial counselors are available to help you determine the available payment options for the hospital portion of your bill. Special financing programs, sliding scale fees and charity care may also be available to those who qualify. For more information contact the Patient Billing and Financial Services at 215.345.2182.

Your Rights and Protections Against Surprise Medical Bills

Download the Doylestown Hospital Financial Assistance Full Policy

• Descargar toda la Política de asistencia económica del Hospital de Doylestown
• Загрузить Политику оказания финансовой помощи Doylestown Hospital
• ડોયલેસ્ટાઉન હોસ્પિટલ નાણાકીય સહાય સંપૂર્ણ નીતિ ડાઉનલોડ કરો
• Doylestown 병원 재정 지원 정책 전문 (“FAP”) 다운받기

Download the Doylestown Hospital Plain Language version of our Financial Assistance Policy

• Hospital de Doylestown Política de Asistencia Económica (FAP)
• Doylestown Hospital Политика предоставления финансовой помощи («FAP»)
• ડોયલչટાઉન ે હોિչપટલ નાણાકીય સહાય નીિત (“એફએપી”)
• Doylestown 병원 재정 지원 정책 (“FAP”)

Download the Doylestown Hospital Financial Assistance Application

• Hospital de Doylestown Solicitud de Asistencia Económica
• Doylestown Hospital Заявление о предоставлении финансовой помощи
• ડોયલչટાઉન ે હોિչપટલ નાણાકીય સહાય અરજી
• Doylestown 병원 재정 지원 신청서

Frequently Asked Questions

Who can I call for help?

If you are uncertain of your ability to pay all or a portion of your hospital bill, you may contact Patient Billing and Financial Services at 215.345.2182 to speak with a financial counselor. The counselor will assist you in determining if you qualify for financial assistance or if there are programs available that can help pay or reduce your balance.

What can I do to help speed up the process?

You can help expedite the application process if you have the following documents and information available at the time of your call:

• Current pay stub
• Last filed income tax return
• Additional income information
• Pension/investment information

What happens after I apply for assistance?

A financial counselor will work with you to review the documentation provided to determine your eligibility, they will then assist you in completing any required applications for financial assistance. Once the application is complete, a financial counselor will contact you about the outcome of the application.

Where can I find the Patient Billing and Financial Services office?

The Patient Billing and Financial Services office is located on the ground floor below the main lobby of the hospital. To get to the office enter the main lobby and proceed straight to the elevators located on the left, past the Well Bean coffee cart. Take the elevator down to the ground floor and exit the elevator. Once on the ground floor turn left and then left again at the next hallway. The Patient Billing and Financial Services office will be directly in front of you.