Billing and Finance

We make every effort to assist you with your billing and finance questions. Here you can find more information about pricing, financial assistance, health insurance, accepted insurance plans, and access our online billing. 
Pay Bill Online

Financial Resources

Billing Department Inquiries

To contact the Billing Department, please call 215.345.2182.

To mail your payment to us or send correspondence:

Doylestown Hospital
Billing Department
595 West State Street
Doylestown, PA 18901


Pay My Bill Online

Our online bill pay service allows you to manage and pay your bill online for Doylestown Hospital. It's easy to use and simple to set up.

Visit Online Bill Pay

Pricing Information

Price Transparency

We are committed to providing current and prospective patients pricing information for healthcare services so they can better understand their financial responsibility.

With more people beginning to shop for price and quality of healthcare services, we offer a Pricing Hotline to help prospective patients make informed healthcare purchasing decisions.

Request an Estimate

Employee Health Price Transparency (Machine Readable File)

Pricing Hotline

For inquiries, call 215.918.5515 and leave a message with your name, insurance number and the procedure or service. A Doylestown Hospital associate will respond within one business day.

Please note: Pricing information provided is an estimate, not the actual charge. There may be additional charges related to physician, laboratory and pathology, anesthesia and pharmaceutical costs that may be independent of the Hospital.

Chargemaster Information

We are providing links to its list of "standard charges" for inpatient and outpatient services in compliance with CMS Rule 1694-F. The charges are valid as of December 1, 2020 and are subject to change.

Doylestown Hospital has not substantially changed its standard charges for 10 years, except for pharmacy charges, the pricing of which suppliers change frequently such that there is no consistent standard charge.

No-one pays these specific charges, including uninsured patients and those who pay their own costs out-of-pocket. Medicare and virtually all other health insurance companies pay inpatient and outpatient costs based on various fee schedules, and their policies have different requirements for deductibles and co-payments or coinsurance.

Contact your health insurer to determine what your out-of-pocket costs are for services at Doylestown Hospital. Your insurer might be willing to give you comparative costs for other hospitals in the area.

Doylestown Hospital charge description master is provided in three components (xls files):

Doylestown Hospital's pricing hotline: 215.918.5515, is designed to assist patients understand and estimate of their specific out-of-pocket costs depending on their insurer, insurance coverage, deductible and copayment or coinsurance, and medical condition.

Rights and Protections Against Surprise Medical Bills

Insurance and Managed Care Plan

We participate in most insurances and managed care plans. Please see our list of current health plans:

Doylestown Hospital Direct Contractual Relationships
  • AETNA, Inc, (except Workers Comp and Auto), Aetna Leap, Doylestown Hospital is a Tier One Provider
  • AETNA, Better Health, Inc. (Managed Medicaid)
  • Allwell (PA Health & Wellness)
  • AMBetter (PA Health & Wellness)
  • CCN
  • CIGNA (HMO & PPO)
  • Clover, Medicare Advantage
  • Coventry\HealthAmerica\HealthAssurance\First Health
  • Devon and Devon Premier
  • Evercare
  • Health Partners Medicare and Medicaid Plans
  • Horizon (NJ) Blue Cross, PPO, Managed Care, Medicare Advantage, Indemnity
  • Humana Choice Care (Medicare) PPO
  • Humana Medicare Advantage HMO
  • Intergroup, PPO, Green Network
  • Independence Blue Cross (Keystone, Personal Choice, Amerihealth HMO, PPO, TPA, Medicare Advantage Plans, Focus, Exchange Product Plans). Doylestown Hospital is a Tier One Provider for Independence Blue Cross.
  • Keystone First (Managed Medicaid & Keystone Connect)
  • MAMSI PPO
  • Maxnet (PPONEXT)
  • Medicare Traditional
  • Medicaid Traditional Pennsylvania
  • Multiplan PPO
  • One Health Plan (Great West) HMO/PPO/POS
  • Preferred Care PPO
  • Private Health Care Systems
  • Today's Options PPO
  • Tricare
  • United Health Care (Includes Medicare, Oxford, Evercare, Golden Rule, Mamsi, and Definity among others)
  • UPMC Commercial, Medicare Advantage and Health Choices
  • Valley Preferred

Note: Tier One means that the Insurance Company has identified the Hospital as a low cost and cost efficient Hospital

Questions regarding insurance and managed care plans? Please call 215.345.2443

Financial Assistance

We recognize that patients and their families may need assistance in paying for services received due to insurance coverage or no insurance. If you do not have health insurance or are worried that your insurance may not cover your hospital bill in full, Doylestown Hospital is able to help guide you to financial assistance resources available.

State and Federal Medical Assistance Programs

If your income falls within the published federal poverty guidelines, you may be eligible for free healthcare insurance under a variety of different programs such as Medicaid and CHIP. The Patient Financial Services office at Doylestown Hospital has all of the forms you need with counselors available to help you complete the applications. Forms are also available online or by contacting the Pennsylvania Dept. of Public Welfare Helpline at 800.692.7462.

Ann Silverman Community Health Clinic

If you meet certain income requirements, you may qualify for free medical care, dental care and prescription medications through the Ann Silverman Community Health Clinic. The clinic provides care for eligible patients through the volunteer efforts and financial support of numerous healthcare providers, community members and Doylestown Hospital. Visit the Ann Silverman Community Health Clinic or call 215.345.2260 for more information.

HealthLink Dental Clinic

Bucks and Montgomery counties offers the HealthLink Dental Clinic located in Upper Southampton. HealthLink serves working, uninsured adults over 18 and provides dental care through a network of volunteer healthcare providers. To find out if you qualify, visit HealthLink Dental Clinic or call 215.364.4247.

Additional Financial Assistance Options

If you do not qualify for any of the free healthcare services listed above, there may be additional options to assist with your healthcare costs. Financial counselors are available to help you determine the available payment options for the hospital portion of your bill. Special financing programs, sliding scale fees and charity care may also be available to those who qualify. For more information contact the Patient Billing and Financial Services at 215.345.2198.

Download the Doylestown Hospital Financial Assistance Full Policy

Download the Doylestown Hospital Plain Language version of our Financial Assistance Policy

Download the Doylestown Hospital Financial Assistance Application

Frequently Asked Questions

Who can I call for help?

If you are uncertain of your ability to pay all or a portion of your hospital bill, you may contact Patient Billing and Financial Services at 215.345.2198 to speak with a financial counselor. The counselor will assist you in determining if you qualify for financial assistance or if there are programs available that can help pay or reduce your balance.

What can I do to help speed up the process?

You can help expedite the application process if you have the following documents and information available at the time of your call:

  • Current pay stub
  • Last filed income tax return
  • Additional income information
  • Pension/investment information
What happens after I apply for assistance?

A financial counselor will work with you to review the documentation provided to determine your eligibility, they will then assist you in completing any required applications for financial assistance. Once the application is complete, a financial counselor will contact you about the outcome of the application.

Where can I find the Patient Billing and Financial Services office?

The Patient Billing and Financial Services office is located on the ground floor below the main lobby of the hospital. To get to the office enter the main lobby and proceed straight to the elevators located on the left, past the Well Bean coffee cart. Take the elevator down to the ground floor and exit the elevator. Once on the ground floor turn left and then left again at the next hallway. The Patient Billing and Financial Services office will be directly in front of you.

Federal Funds Available to Help Patients Afford Broadband

Background

The Federal Communications Commission (FCC) Affordable Connectivity Program (ACP) is a benefit program to help households afford the broadband they need for work, school, healthcare, and more.

The benefit provides a discount of:
  • Up to $30 per month toward internet service for eligible households
  • Up to $75 per month for households on qualifying Tribal lands
  • $100 one-time discount to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 towards the purchase price

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

Who is eligible for the FCC Affordable Connectivity Program?

A household is eligible for the program if household income is at or below 200% of the Federal Poverty Guidelines, or if a member of a household meets at least one of the criteria below:

  • Received a Federal Pell Grant during the current award year
  • Meets the eligibility criteria for a participating provider’s existing low-income internet program
  • Participates in one of the below federal assistance programs:
    • The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision
    • SNAP
    • Medicaid
    • WIC
    • Federal Public Housing Assistance
    • Supplemental Security Income (SSI)
    • Veterans Pension or Survivor Benefits
    • or Lifeline
  • Participates in one of these assistance programs and lives on Qualifying Tribal Lands:
    • Bureau of Indian Affairs General Assistance
    • Tribal TANF
    • Food Distribution Program on Indian Reservations
    • Tribal Head Start (income-based)

Need more information?

Check out the FCC Affordable Connectivity Program Consumer FAQ for more information on the benefit or call the ACP Support Center at (877) 384-2575 if you need to talk to someone about your eligibility or application status.

affordableconnectivity.gov | getinternet.gov

Financial Resources

To contact the Billing Department, please call 215.345.2182.

To mail your payment to us or send correspondence:

Doylestown Hospital
Billing Department
595 West State Street
Doylestown, PA 18901


Our online bill pay service allows you to manage and pay your bill online for Doylestown Hospital. It's easy to use and simple to set up.

Visit Online Bill Pay

Price Transparency

We are committed to providing current and prospective patients pricing information for healthcare services so they can better understand their financial responsibility.

With more people beginning to shop for price and quality of healthcare services, we offer a Pricing Hotline to help prospective patients make informed healthcare purchasing decisions.

Request an Estimate

Employee Health Price Transparency (Machine Readable File)

Pricing Hotline

For inquiries, call 215.918.5515 and leave a message with your name, insurance number and the procedure or service. A Doylestown Hospital associate will respond within one business day.

Please note: Pricing information provided is an estimate, not the actual charge. There may be additional charges related to physician, laboratory and pathology, anesthesia and pharmaceutical costs that may be independent of the Hospital.

Chargemaster Information

We are providing links to its list of "standard charges" for inpatient and outpatient services in compliance with CMS Rule 1694-F. The charges are valid as of December 1, 2020 and are subject to change.

Doylestown Hospital has not substantially changed its standard charges for 10 years, except for pharmacy charges, the pricing of which suppliers change frequently such that there is no consistent standard charge.

No-one pays these specific charges, including uninsured patients and those who pay their own costs out-of-pocket. Medicare and virtually all other health insurance companies pay inpatient and outpatient costs based on various fee schedules, and their policies have different requirements for deductibles and co-payments or coinsurance.

Contact your health insurer to determine what your out-of-pocket costs are for services at Doylestown Hospital. Your insurer might be willing to give you comparative costs for other hospitals in the area.

Doylestown Hospital charge description master is provided in three components (xls files):

Doylestown Hospital's pricing hotline: 215.918.5515, is designed to assist patients understand and estimate of their specific out-of-pocket costs depending on their insurer, insurance coverage, deductible and copayment or coinsurance, and medical condition.

Rights and Protections Against Surprise Medical Bills

We participate in most insurances and managed care plans. Please see our list of current health plans:

Doylestown Hospital Direct Contractual Relationships
  • AETNA, Inc, (except Workers Comp and Auto), Aetna Leap, Doylestown Hospital is a Tier One Provider
  • AETNA, Better Health, Inc. (Managed Medicaid)
  • Allwell (PA Health & Wellness)
  • AMBetter (PA Health & Wellness)
  • CCN
  • CIGNA (HMO & PPO)
  • Clover, Medicare Advantage
  • Coventry\HealthAmerica\HealthAssurance\First Health
  • Devon and Devon Premier
  • Evercare
  • Health Partners Medicare and Medicaid Plans
  • Horizon (NJ) Blue Cross, PPO, Managed Care, Medicare Advantage, Indemnity
  • Humana Choice Care (Medicare) PPO
  • Humana Medicare Advantage HMO
  • Intergroup, PPO, Green Network
  • Independence Blue Cross (Keystone, Personal Choice, Amerihealth HMO, PPO, TPA, Medicare Advantage Plans, Focus, Exchange Product Plans). Doylestown Hospital is a Tier One Provider for Independence Blue Cross.
  • Keystone First (Managed Medicaid & Keystone Connect)
  • MAMSI PPO
  • Maxnet (PPONEXT)
  • Medicare Traditional
  • Medicaid Traditional Pennsylvania
  • Multiplan PPO
  • One Health Plan (Great West) HMO/PPO/POS
  • Preferred Care PPO
  • Private Health Care Systems
  • Today's Options PPO
  • Tricare
  • United Health Care (Includes Medicare, Oxford, Evercare, Golden Rule, Mamsi, and Definity among others)
  • UPMC Commercial, Medicare Advantage and Health Choices
  • Valley Preferred

Note: Tier One means that the Insurance Company has identified the Hospital as a low cost and cost efficient Hospital

Questions regarding insurance and managed care plans? Please call 215.345.2443

We recognize that patients and their families may need assistance in paying for services received due to insurance coverage or no insurance. If you do not have health insurance or are worried that your insurance may not cover your hospital bill in full, Doylestown Hospital is able to help guide you to financial assistance resources available.

State and Federal Medical Assistance Programs

If your income falls within the published federal poverty guidelines, you may be eligible for free healthcare insurance under a variety of different programs such as Medicaid and CHIP. The Patient Financial Services office at Doylestown Hospital has all of the forms you need with counselors available to help you complete the applications. Forms are also available online or by contacting the Pennsylvania Dept. of Public Welfare Helpline at 800.692.7462.

Ann Silverman Community Health Clinic

If you meet certain income requirements, you may qualify for free medical care, dental care and prescription medications through the Ann Silverman Community Health Clinic. The clinic provides care for eligible patients through the volunteer efforts and financial support of numerous healthcare providers, community members and Doylestown Hospital. Visit the Ann Silverman Community Health Clinic or call 215.345.2260 for more information.

HealthLink Dental Clinic

Bucks and Montgomery counties offers the HealthLink Dental Clinic located in Upper Southampton. HealthLink serves working, uninsured adults over 18 and provides dental care through a network of volunteer healthcare providers. To find out if you qualify, visit HealthLink Dental Clinic or call 215.364.4247.

Additional Financial Assistance Options

If you do not qualify for any of the free healthcare services listed above, there may be additional options to assist with your healthcare costs. Financial counselors are available to help you determine the available payment options for the hospital portion of your bill. Special financing programs, sliding scale fees and charity care may also be available to those who qualify. For more information contact the Patient Billing and Financial Services at 215.345.2198.

Download the Doylestown Hospital Financial Assistance Full Policy

Download the Doylestown Hospital Plain Language version of our Financial Assistance Policy

Download the Doylestown Hospital Financial Assistance Application

Frequently Asked Questions

Who can I call for help?

If you are uncertain of your ability to pay all or a portion of your hospital bill, you may contact Patient Billing and Financial Services at 215.345.2198 to speak with a financial counselor. The counselor will assist you in determining if you qualify for financial assistance or if there are programs available that can help pay or reduce your balance.

What can I do to help speed up the process?

You can help expedite the application process if you have the following documents and information available at the time of your call:

  • Current pay stub
  • Last filed income tax return
  • Additional income information
  • Pension/investment information
What happens after I apply for assistance?

A financial counselor will work with you to review the documentation provided to determine your eligibility, they will then assist you in completing any required applications for financial assistance. Once the application is complete, a financial counselor will contact you about the outcome of the application.

Where can I find the Patient Billing and Financial Services office?

The Patient Billing and Financial Services office is located on the ground floor below the main lobby of the hospital. To get to the office enter the main lobby and proceed straight to the elevators located on the left, past the Well Bean coffee cart. Take the elevator down to the ground floor and exit the elevator. Once on the ground floor turn left and then left again at the next hallway. The Patient Billing and Financial Services office will be directly in front of you.

Background

The Federal Communications Commission (FCC) Affordable Connectivity Program (ACP) is a benefit program to help households afford the broadband they need for work, school, healthcare, and more.

The benefit provides a discount of:
  • Up to $30 per month toward internet service for eligible households
  • Up to $75 per month for households on qualifying Tribal lands
  • $100 one-time discount to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 towards the purchase price

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

Who is eligible for the FCC Affordable Connectivity Program?

A household is eligible for the program if household income is at or below 200% of the Federal Poverty Guidelines, or if a member of a household meets at least one of the criteria below:

  • Received a Federal Pell Grant during the current award year
  • Meets the eligibility criteria for a participating provider’s existing low-income internet program
  • Participates in one of the below federal assistance programs:
    • The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision
    • SNAP
    • Medicaid
    • WIC
    • Federal Public Housing Assistance
    • Supplemental Security Income (SSI)
    • Veterans Pension or Survivor Benefits
    • or Lifeline
  • Participates in one of these assistance programs and lives on Qualifying Tribal Lands:
    • Bureau of Indian Affairs General Assistance
    • Tribal TANF
    • Food Distribution Program on Indian Reservations
    • Tribal Head Start (income-based)

Need more information?

Check out the FCC Affordable Connectivity Program Consumer FAQ for more information on the benefit or call the ACP Support Center at (877) 384-2575 if you need to talk to someone about your eligibility or application status.

affordableconnectivity.gov | getinternet.gov