Emergency Patient and Family Resources
Exceptional medical care is only one piece of healthcare picture. Patients and their families often have questions about how to access the right care, what they can do to make their experience as smooth as possible, and where to go with questions.
If you have questions not answered here, please call 215.345.2121.
When to go to the Emergency Department
Best equipped to treat severe or life-threatening illness and injury, the emergency department is the place to go when the situation cannot wait. Call 9-1-1, or go the nearest hospital emergency room if you are experiencing symptoms such as:
- Chest pain
- Breathing difficulty
- Severe abdominal pain
- Coughing blood
- Compound fracture (bone protruding through the skin)
- Sudden weakness, confusion or slurred speech
- Changes in vision
- Feel any other significant, possibly life-threatening, distress
When to go to Urgent Care
For treatment of non-life threatening medical conditions when the primary care provider is unavailable or you can't wait for an appointment, urgent care is a good choice. Urgent care facilities are open after regular business hours and see patients on a walk-in basis without an appointment. Doylestown Health Urgent Care is open 365 days a year, including major holidays. X-rays, labs and common prescriptions are available on site.
Doylestown Health Urgent Care
What Should I Bring to the Emergency Room?
Most visits to the emergency room are not planned and are often accompanied by feelings of anxiety. When you or a loved one is sick or injured, you may need some guidance about making your trip as efficient as possible.
Being well prepared can help ease the stress of needing to visit the emergency room. If possible, please bring the following:
- Photo Identification
- Health insurance card/information
- List of prescription medications and dosages that you currently take
- List of medications to which you are allergic
- Recent test results related to your condition
- Emergency contact list
- Medical provider contact information
Other items you may need for comfort:
- Cell phone and charger
- Breast pump (if you are breastfeeding) and cooler to store pumped milk
- Glasses and/or hearing aids
Admission and Discharge Information
MyHealthDoylestown provides patients access to their personal medical record that is securely stored on the Doylestown Health network, and offers flexibility to access their health information and other Doylestown Health resources 24 hours a day, seven days a week.
Hospital or Emergency Services Patient Portal
- Review lab results
- Pre-register for your visit
- View and request appointments
- See your medications
- Update personal information
- View visit history and discharge information
Login to myDoylestownHealth
Doylestown Health stands ready to assist you in every medical emergency. However, in the event of a local, regional or national emergency, use the links below to access the most complete, up-to-date and authoritative emergency preparedness information.
These links can assist you in planning for and coping with emergencies as diverse as winter storms and flooding, disease outbreaks such as pandemic flu, and environmental concerns such as hazardous substances.
Doylestown Hospital participates in most insurance and managed care plans. For more information regarding Insurance and Managed Care plans call 215.345.2443.
Pay My Bill
Doylestown Hospital makes every effort to assist you with your billing and finance questions. Our online bill pay service allows you to manage and pay your bill online for Doylestown Hospital. It's easy to use and simple to set up.
Pay My Bill Online
Billing Department Inquiries
To mail your payment or send correspondence:
595 West State Street
Doylestown, PA 18901
Personal Behavior Expectations
Doylestown Health is a place of healing. To promote healing and provide a safe, secure environment for all, Doylestown Health maintains zero tolerance for any act of aggression, physical or verbal. Aggressive acts that will not be tolerated on any Doylestown Health property include:
- Abusive language
- Physical assault
- Nonverbal intimidation
- Sexual harassment
Any person, patient or visitor, who commits an act of aggression will be escorted off of the property. To report and act of aggression, please call security at 215.345.2851.
Medication Disposal Box
Safe disposal of medications helps prevents drug abuse. Doylestown Health's medication disposal box is located in the Emergency Department lobby and is available for use by the community to safely discard unused or expired medications.
Contact Doylestown Health's Emergency Department
Questions about a past or current emergency visit? Call the Emergency Department at 215.345.2280.
If you need immediate medical assistance, call 9-1-1.